General Terms of Use

(Updated : 27/09/2024)

ARTICLE 1: WEBSITE PRESENTATION

1.1 The website accessible by domain name https://faurelepage.com/(hereinafter the "Website") is published by FAURE LE PAGE MAROQUINIER (hereinafter referred to as "FLPM") a société par actions simplifiée (simplified joint stock company) with a share capital of € 1.100.000 registered in the Paris Trade and Companies Register under number 533 296 331, whose intra-community VAT number is FR0853329633100010, and whose details are the following:

  • Head office address: 21, rue Cambon, 75001 Paris, France;
  • Telephone number: +33(0)6 47 32 03 39 ;
  • Email address: arthur@faurelepage.com

The publication director is Charles de Buffévent.

The Website is hosted by the company Google LLC, a company incorporated under US law :

  • Head office address: 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA;

The online sales platform on the Website is provided by Shopify, Shopify Inc., a company incorporated under Canadian law, registered in TSX and NYSE under number 426160-7, and whose details are the following:

  • Head office address: 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8 Canada
  • Email address: assistance@shopify.com
  • Telephone number: +1(0) 613 241 2828 .

1.2 The Website is composed of the following pages:

  • A "Main" section presenting the collections of products, including handbags, small leather goods, pouches and accessories (hereinafter referred to as the "Products") that FLPM designs, manufactures and offers for online sale in accordance with the General Terms and Conditions for Online Sales.
  • A "Maison" section relating the heritage of Maison Fauré le Page.
  • A "Store Locator" section accessible to everyone, showing the location of the Fauré Le Page stores all around the world.
  • A "Contact" section allowing users to contact FLPM's Customer Service or any boutique.
  • A "Legal" section presenting all the legal terms and conditions applicable to the FLPM Website and to the services provided by means of it ("General Terms of Use", "General Terms of Sales", "Privacy Policy" and "Cookies Policy").
  • A "Your Account" section accessible after an account is created by the Customer and protected by a password defined by the Customer. This section gather the personal information given by the Customer: name, delivery adress, billing address, date of birth, purchasing history. All personal information can be changed at any time by the Customer.

These General Terms and Conditions of Use (hereinafter referred to as the "T&Cs") are intended to govern navigation of the entire Website, not only for FLPM customers who may purchase Products on the Website but also for any Internet user who accesses the Website (hereinafter referred to as the "Customer").

By browsing the Website, the Customer acknowledges having read and accepted the present terms and conditions of use of the Website and undertakes to respect them. In the event he or she does not agree with these T&Cs, the Customer is requested to cease all navigation of the Website.

FLPM reserves the right to modify these T&Cs at any time, in order to take into account any technological, commercial or legislative developments and therefore leaves it to the Customers to refer to them regularly, the date mentioned at the bottom of these T&Cs indicating its last update. However, FLPM undertakes to expressly notify its Customers of any substantial modification of these T&Cs by any appropriate means.

ARTICLE 2: CUSTOMER ELIGIBILITY FOR USE OF THE WEBSITE

2.1 To browse the Website, the Customer must be of legal age and have sufficient legal capacity to accept these T&Cs.

FLPM reserves the right to prohibit access to the Website to any Customer who has misused or misuses the Website and/or its online store services.


2.2 Any Customer can create a customer account from his Facebook or Google login information, or from an interface allowing the creation of a specific account, from an email address.

In this regard, the Customer shares his email address and some personal information with FLPM and choose a confidential password.

The Customer can at any time access his personal information and modify it, if necessary, by clicking on the "MODIFY" icon. The Customer can also request the deletion of the Customer account at any time by contacting FLPM's Customer Service, whose contact details are set out in Article 9 of the Terms and Conditions of Use.

If the Customer forgets the password used to log in to his/her customer account, he/she may request its reset at any time by clicking on the "FORGOTTEN PASSWORD" icon, then by entering the email address provided when the customer account was created.

ARTICLE 3: INTELLECTUAL PROPERTY

3.1. Intellectual property rights, including all trademarks, whether figurative or not, illustrations, images, drawings, sketches, models, designs and logos, texts, descriptions, 3D models, company name, trade name, emblem, software constituting and/or appearing on the graphic interface of the Website, including the online store, and all its components and content, whether registered or not (hereinafter the "Intellectual Property Rights") are and will remain the exclusive property of FLPM worldwide or any third party having been granted a licence to use them.

The Customer's access and/or navigation on the Website does not therefore constitute a transfer or assignment of FLPM's Intellectual Property Rights, or authorisation to use, reproduce, represent, modify, in whole or in part, directly or indirectly, for any reason and on any medium whatsoever, for the benefit of the Customer, and in any country.

Consequently, any total or partial reproduction, modification, adaptation or use whatsoever of these Intellectual Property Rights, for any reason and on any medium whatsoever, without the express prior written consent of FLPM is strictly prohibited in any country. The same applies to any combination or connection with any other trademark, symbol, logo, or text.

3.2. The databases appearing or accessible on the Website, of which FLPM is the producer or operator, are protected worldwide against any extraction or reuse of their content in any qualitatively or quantitatively substantial manner by an unauthorised third party.

3.3. By accessing and browsing the Website, the Customer acknowledges that the Intellectual Property Rights belong to FLPM or to any third party licensed by them and undertakes to refrain from infringing them in any way whatsoever, anywhere in the world.

Any Customer who violates this provision will immediately be prosecuted and prohibited from using the Website, including any access to the online store, and must delete and destroy any illegal reproduction of content protected by Intellectual Property Rights, on any medium or device.

ARTICLE 4: PERSONAL DATA AND COOKIES

FLPM complies with all laws and regulations applicable to the protection of personal data and the use of cookies on the Website.

In this respect, the Customer is invited to refer to the FLPM Personal Data Protection Policy by clicking on the following link: https://faurelepage.com/pages/privacy-policy

ARTICLE 5: CUSTOMER'S LIABILITY

5.1. Without prejudice to the provisions of these T&Cs, the Customer undertakes to use the Website for purposes consistent with the rights and interests of FLPM and third parties, public order and morality, without interfering with its normal functioning. In any event, any use of the Website will be the sole responsibility of the Customer.

It is also the responsibility of each Customer to take all appropriate measures to protect their own data and/or device from contamination by any viruses circulating on the internet.

5.2. The Customer undertakes to access the Website made available by FLPM and use it only privately and domestically, including all its content, to the exclusion of any professional and/or commercial purpose, promotion and resale of Products in any country whatsoever.

ARTICLE 6: FLPM'S RESPONSIBILITY

6.1. FLPM takes the greatest care to present reproductions, photographs, illustrations or 3D models of Products and to provide and distribute information and descriptions on the Website that are not only accurate, but also verified and updated.

The Customer acknowledges and accepts that some minor variations or non-substantial errors may occur on the Website.
FLPM cannot be held responsible for any of such errors that may occur.

If in doubt or for any additional information concerning the characteristics of a Product, Customers have the possibility of contacting the FLPM Customer Service, whose contact details are given in Article 8 of the T&Cs.

6.2. FLPM makes every effort to ensure that the Website is accessible to its Customers 24 hours a day, 7 days a week.

However, the Customer is informed that the internet network and computer and telecommunications systems may experience malfunctions and interruptions and that technical maintenance operations may limit access to the Website.

As a result, FLPM cannot be held responsible for any temporary or permanent inaccessibility to the Wesbite, whether due to its own fault or to an external circumstance, nor for any damage that may result from it for its Customer.

6.3. In any event, the Customer acknowledges that FLPM may not be held liable for any indirect and/or unforeseeable damage to the Customer or any third party resulting from access and/or navigation issues on the Website, including in the event of financial or commercial damage, loss of profits, expected savings, customers, data, attractiveness and reputation of the Customer.

ARTICLE 7: HYPERLINKS

7.1. FLPM may set up hypertext links on its Website to other resources available on the internet, including social networks, such as Facebook, Instagram or Pinterest.

FLPM cannot, however, be held responsible for the content, operation and terms of use of the sites to which the Customer may have access via these hyperlinks.

FLPM reserves the right to delete any hyperlinks at any time that may lead to inappropriate content and/or content that is contrary to its principles or values.

7.2. The creation of hyperlinks to the FLPM Website, whether simple or deep, may only be made with the prior written consent of FLPM, which it remains free to revoke at any time.
FLPM therefore reserves the right to request the immediate removal of any hyperlink, whether simple or deep, to their Website, without having to justify such a request.

The Customer is expressly informed that all third party sites that offer hyperlinks to the Website, including the Online Store, are not under its control, and FLPM declines any responsibility regarding their access and content.

ARTICLE 8: EMAIL SUBSCRIPTION

In order to be informed of FLPM's news, the Customer can subscribe to the FLPM's emails containing information on FLPM's news, product launches, boutiques events, etc., via the several possible ways across the website.

The Customer is free to unsubscribe from the FLPM's emails at any time by clicking on the unsubscribe link in the footer of each FLPM's emails. In this case, the Customer will be notified immediately that his or her unsubscription has been taken into account.

The Customer can also contact FLPM Customer Service to request an unsubscription from the FLPM's emails. In this case, FLPM will confirm by email the unsubscription as soon as possible.

ARTICLE 9: CUSTOMER SERVICE

For any questions or complaints relating to the Website and its terms of use, the Customer may send a formal complaint to FLPM's Customer Service:

  • available by phoning the following number, Monday to Friday, from 10 am to 4 pm (Paris time), closed on French public holidays and weekends: +33(0)6 47 32 03 39 (cost of a local call); or,
  • by posting it to the following address: Arthur, Fauré Le Page, 21, rue Cambon, 75001 Paris, France;
  • by emailing it to the following address: arthur@faurelepage.com.

ARTICLE 10: APPLICABLE LAW AND COMPETENT COURTS

10.1. These T&Cs shall be governed by and construed in accordance with French law, unless otherwise required by mandatory provisions.

10.2. In the event of a dispute, the courts of the Cour d’appel de Paris shall have territorial jurisdiction to hear any dispute, without prejudice to the Customer's right to bring the matter before the court of the place of their habitual residence, or the place where the prejudicial event occurred in accordance with the applicable conflict resolution procedures, including the French Civil Code and the French Consumer Code or Brussels Regulation 1bis.

ARTICLE 11: MISCELLANEOUS

11.1. If any provision of these T&Cs is declared invalid in whole or in part, the other provisions and the other rights and obligations arising from these T&Cs shall remain unchanged and shall remain applicable.

11.2. The fact that FLPM refrains from demanding, at any given time, the execution of any of the provisions of these T&Cs cannot be interpreted as a waiver of the right to subsequently invoke said total or partial non-fulfilment.

11.3. In the event of any contradiction between these T&Cs and the GT&Cs applicable to online sales services accessible to Customers on the Website, and more particularly the Online Store, these T&Cs shall prevail.

11.4. In case of doubt, differences of interpretation or contradictions, the French version of these T&Cs shall prevail over any English version that may be jointly presented on the FLPM Website.