Is it possible to exchange an item?

Fauré Le Page pledges to exchange any item within 30 days of your order confirmation, if you are not fully satisfied with the item. You may return your item using the return form. When we receive your product, we will refund you the value of your product (except taxes and duties) so you can place another order.

Special orders with customized items based on the customer's specifications or clearly personalized cannot be returned. However, in such case, legal guarantees established at article 12 of the General Terms and Conditions of Sale are still valid.