Frequently Asked Questions
When you pay, a padlock will appear in the browser address bar, indicating that your connection is secure. This means that your bank details are protected.
We accept payments by Visa, Mastercard, American Express, Paypal, ShopPay and Apple Pay. Transactions are in the following currencies : EUR, USD, GBP, JPY, KRW. (The currency is related to your country of shipping and cannot be chosen).
If your payment is declined, please contact your bank. Note that your bank may send you a 3D secure code to verify your identity and confirm your purchase. If this code is not entered, your order will not be verified and therefore will not be processed.
