How do I return an item?

You have 30 days from the receipt of your order to submit your online return request. Items to be returned must be sent in their original condition and packaging, unused, with their tags and purchase invoice.

To register your return, please use our dedicated form. This portal will provide you with the shipping label and, if applicable, the necessary customs documents.

No parcel returned without a prior request made through this form will be accepted.

For returns from countries outside the European Union, the customs declaration attached to the parcel must clearly state that it is a customer return. We recommend using the carrier that handled your original delivery and ensuring that no fees are applied upon receipt. Any parcel subject to fees will be automatically refused.

If the above conditions are met, the refund of the invoiced price of the returned items, as well as the shipping costs paid during the initial order, will be made by credit to the Client’s bank account within a maximum of fourteen (14) days following receipt by Fauré Le Page. Taxes and customs duties paid at the time of the initial order are non-refundable.

Customized items, as well as those made of exotic leathers, cannot be returned or refunded. However, the Client still benefits from the legal guarantees provided for in Article 12 of the General Terms and Conditions of Sale.